HOTEL POLICY AND OTHER DETAILS

The Attention You Deserve

CHECK-IN  & CHECK-OUT

  • Check-in: 14:00  Check-out: 12:00

  • Early arrivals & late check-outs subject to availability with additional charges

  • Mandatory to present approved government ID at the time of check-in

CANCELLATION

Payment Policy

  • Group Booking: Minimum 70% advance of total amount (room booked)

  • Individual Booking: 100% payment at the time of booking or before check in

LATE CHECK-OUT

Whether your travel plans changed or something else came up, Surya Kaiser Palace provides you with the flexibility you need. Enjoy our Late Check-Out and other amenities when you decide to stay with us.