Hotel policy and other details

The Attention You Deserve

Check-in & Check-out

Check-in: 14:00 Check-out: 12:00
Early arrivals & late check-outs subject to availability with additional charges
Mandatory to present approved government ID at the time of check-in

Cancellation

Payment Policy

Group Booking: Minimum 70% advance of total amount (room booked)
Individual Booking: 100% payment at the time of booking or before check in

Late Check-Out

Whether your travel plans changed or something else came up, Surya Kaiser Palace provides you with the flexibility you need. Enjoy our Late Check-Out and other amenities when you decide to stay with us.